{"id":11278,"date":"2020-02-10T01:00:04","date_gmt":"2020-02-10T06:00:04","guid":{"rendered":"https:\/\/cpa.ca\/?p=11278"},"modified":"2022-05-05T14:27:30","modified_gmt":"2022-05-05T18:27:30","slug":"psychology-month-profile-susan-underhill","status":"publish","type":"post","link":"https:\/\/cpa.ca\/fr\/psychology-month-profile-susan-underhill\/","title":{"rendered":"Psychology Month Profile: Susan Underhill"},"content":{"rendered":"<div style=\"text-align: left;\"><a id=\"Underhill\" class=\"anchor\" name=\"Underhill\"><\/a><\/p>\n<div style=\"min-height: 130px;\"><img decoding=\"async\" class=\"textwrapleft\" style=\"max-width: 100px; max-height: 120px;\" src=\"https:\/\/cpa.ca\/docs\/File\/Psychology Month\/Susan Underhill.jpg\"><strong>Susan Underhill<\/strong><br \/>\nPresident of the Connor Claire Group, a consulting firm that works with both the government and non-profit sectors, Susan is a specialist in doing more with less.<\/div>\n<div id=\"accordions-11086\" class=\"accordions-11086 accordions\" data-accordions={&quot;lazyLoad&quot;:true,&quot;id&quot;:&quot;11086&quot;,&quot;event&quot;:&quot;click&quot;,&quot;collapsible&quot;:&quot;true&quot;,&quot;heightStyle&quot;:&quot;content&quot;,&quot;animateStyle&quot;:&quot;swing&quot;,&quot;animateDelay&quot;:1000,&quot;navigation&quot;:true,&quot;active&quot;:999,&quot;expandedOther&quot;:&quot;no&quot;}>\r\n                <div id=\"accordions-lazy-11086\" class=\"accordions-lazy\" accordionsId=\"11086\">\r\n                    <\/div>\r\n\r\n    <div class=\"items\"  style=\"display:none\" >\r\n    \r\n            <div post_id=\"11086\" itemcount=\"0\"  header_id=\"header-1580324481504\" id=\"header-1580324481504\" style=\"\" class=\"accordions-head head1580324481504 border-none\" toggle-text=\"\" main-text=\"About Susan Underhill\">\r\n                                    <span id=\"accordion-icons-1580324481504\" class=\"accordion-icons\">\r\n                        <span class=\"accordion-icon-active accordion-plus\"><i class=\"fa fas fa-chevron-up\"><\/i><\/span>\r\n                        <span class=\"accordion-icon-inactive accordion-minus\"><i class=\"fa fas fa-chevron-down\"><\/i><\/span>\r\n                    <\/span>\r\n                    <span id=\"header-text-1580324481504\" class=\"accordions-head-title\">About Susan Underhill<\/span>\r\n                            <\/div>\r\n            <div class=\"accordion-content content1580324481504 \">\r\n                <p><strong><u>Susan Underhill <\/u><\/strong><\/p>\n<p>For people who work in the non-profit sector, doing more with less is a massively important key to being successful. When it comes to the public sector, we Canadians are <em>all<\/em> invested in efficiency and innovative practice. Thankfully, there are people out there who specialize in helping such organizations become the best they can be. Susan Underhill is one of them.<\/p>\n<p>Susan is a management consultant for both government and the non-profit sector, as President of the Connor Claire Group. She does policy research, organizational design and development, coaching, business process improvement, and much more to help improve the performance of organizations of all shapes and sizes. Her colleague and collaborator, Amanda Parriag of the ParriagGroup, says of Susan,<\/p>\n<p>\u201cWe went to university together and have stayed friends through the years. In the last few years we\u2019ve had the opportunity to work together. It\u2019s really a joy for me. We don\u2019t agree on everything, but she can present things where she needs to change my mind in such a way that I can hear it. I implicitly trust her, she\u2019s extremely smart and gets things very quickly. I really love working with her.\u201d<\/p>\n<p>We asked Susan how her training in psychology (she has a Masters in Experimental Psychology from the University of Newfoundland) has helped her in her current role.<\/p>\n<p>\u201cI am a good researcher - both qualitative and quantitative. I know what questions to ask, where to find information, and how to interpret that information to provide sound, evidence-based policy advice. Psychology has also helped me to consider organizational dynamics and the impact of these dynamics on implementing changes.\u201d<\/p>\n<p>One of the highlights of a job like Susan\u2019s is that there are a never-ending set of policy questions that require new research. Susan says she loves the variability of her job and supporting government and not-for-profits to better serve individuals who need important services.<\/p>\n            <\/div>\r\n    <\/div>\r\n\r\n\r\n\r\n            <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<div style=\"text-align: left;\"><a id=\"Underhill\" class=\"anchor\" name=\"Underhill\"><\/a><\/p>\n<div style=\"min-height: 130px;\"><img decoding=\"async\" class=\"textwrapleft\" style=\"max-width: 100px; max-height: 120px;\" src=\"https:\/\/cpa.ca\/docs\/File\/Psychology Month\/Susan Underhill.jpg\"><strong>Susan Underhill<\/strong><br \/>\nPresident of the Connor Claire Group, a consulting firm that works with both the government and non-profit sectors, Susan is a specialist in doing more with less.<\/div>\n<div id=\"accordions-11086\" class=\"accordions-11086 accordions\" data-accordions={&quot;lazyLoad&quot;:true,&quot;id&quot;:&quot;11086&quot;,&quot;event&quot;:&quot;click&quot;,&quot;collapsible&quot;:&quot;true&quot;,&quot;heightStyle&quot;:&quot;content&quot;,&quot;animateStyle&quot;:&quot;swing&quot;,&quot;animateDelay&quot;:1000,&quot;navigation&quot;:true,&quot;active&quot;:999,&quot;expandedOther&quot;:&quot;no&quot;}>\r\n                <div id=\"accordions-lazy-11086\" class=\"accordions-lazy\" accordionsId=\"11086\">\r\n                    <\/div>\r\n\r\n    <div class=\"items\"  style=\"display:none\" >\r\n    \r\n            <div post_id=\"11086\" itemcount=\"0\"  header_id=\"header-1580324481504\" id=\"header-1580324481504\" style=\"\" class=\"accordions-head head1580324481504 border-none\" toggle-text=\"\" main-text=\"About Susan Underhill\">\r\n                                    <span id=\"accordion-icons-1580324481504\" class=\"accordion-icons\">\r\n                        <span class=\"accordion-icon-active accordion-plus\"><i class=\"fa fas fa-chevron-up\"><\/i><\/span>\r\n                        <span class=\"accordion-icon-inactive accordion-minus\"><i class=\"fa fas fa-chevron-down\"><\/i><\/span>\r\n                    <\/span>\r\n                    <span id=\"header-text-1580324481504\" class=\"accordions-head-title\">About Susan Underhill<\/span>\r\n                            <\/div>\r\n            <div class=\"accordion-content content1580324481504 \">\r\n                <p><strong><u>Susan Underhill <\/u><\/strong><\/p>\n<p>For people who work in the non-profit sector, doing more with less is a massively important key to being successful. When it comes to the public sector, we Canadians are <em>all<\/em> invested in efficiency and innovative practice. Thankfully, there are people out there who specialize in helping such organizations become the best they can be. Susan Underhill is one of them.<\/p>\n<p>Susan is a management consultant for both government and the non-profit sector, as President of the Connor Claire Group. She does policy research, organizational design and development, coaching, business process improvement, and much more to help improve the performance of organizations of all shapes and sizes. Her colleague and collaborator, Amanda Parriag of the ParriagGroup, says of Susan,<\/p>\n<p>\u201cWe went to university together and have stayed friends through the years. In the last few years we\u2019ve had the opportunity to work together. It\u2019s really a joy for me. We don\u2019t agree on everything, but she can present things where she needs to change my mind in such a way that I can hear it. I implicitly trust her, she\u2019s extremely smart and gets things very quickly. I really love working with her.\u201d<\/p>\n<p>We asked Susan how her training in psychology (she has a Masters in Experimental Psychology from the University of Newfoundland) has helped her in her current role.<\/p>\n<p>\u201cI am a good researcher - both qualitative and quantitative. I know what questions to ask, where to find information, and how to interpret that information to provide sound, evidence-based policy advice. Psychology has also helped me to consider organizational dynamics and the impact of these dynamics on implementing changes.\u201d<\/p>\n<p>One of the highlights of a job like Susan\u2019s is that there are a never-ending set of policy questions that require new research. Susan says she loves the variability of her job and supporting government and not-for-profits to better serve individuals who need important services.<\/p>\n            <\/div>\r\n    <\/div>\r\n\r\n\r\n\r\n            <\/div><\/div>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[138,177],"tags":[],"class_list":["post-11278","post","type-post","status-publish","format-standard","hentry","category-psychprofilesfr","category-psychmonth2020fr"],"acf":[],"aioseo_notices":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-28 20:32:14","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts\/11278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/comments?post=11278"}],"version-history":[{"count":6,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts\/11278\/revisions"}],"predecessor-version":[{"id":19825,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts\/11278\/revisions\/19825"}],"wp:attachment":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/media?parent=11278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/categories?post=11278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/tags?post=11278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}