{"id":12646,"date":"2020-04-01T11:39:39","date_gmt":"2020-04-01T15:39:39","guid":{"rendered":"https:\/\/cpa.ca\/daily-audio-update\/"},"modified":"2020-10-16T14:42:04","modified_gmt":"2020-10-16T18:42:04","slug":"daily-audio-update","status":"publish","type":"post","link":"https:\/\/cpa.ca\/fr\/daily-audio-update\/","title":{"rendered":"Audio Update: Christine Korol telehealth and online therapy"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/787917271&amp;color=%23ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=true\" width=\"100%\" height=\"150\" frameborder=\"no\" scrolling=\"no\"><\/iframe><br \/>\nThe CPA daily COVID-19 quick chat starts today with Dr. Christine Korol, who talks to us about taking your psychological practice online.<\/p>\n<div id=\"accordions-12638\" class=\"accordions-12638 accordions\" data-accordions={&quot;lazyLoad&quot;:true,&quot;id&quot;:&quot;12638&quot;,&quot;event&quot;:&quot;click&quot;,&quot;collapsible&quot;:&quot;true&quot;,&quot;heightStyle&quot;:&quot;content&quot;,&quot;animateStyle&quot;:&quot;swing&quot;,&quot;animateDelay&quot;:1000,&quot;navigation&quot;:true,&quot;active&quot;:999,&quot;expandedOther&quot;:&quot;no&quot;}>\r\n                <div id=\"accordions-lazy-12638\" class=\"accordions-lazy\" accordionsId=\"12638\">\r\n                    <\/div>\r\n\r\n    <div class=\"items\"  style=\"display:none\" >\r\n    \r\n            <div post_id=\"12638\" itemcount=\"0\"  header_id=\"header-1580324481504\" id=\"header-1580324481504\" style=\"\" class=\"accordions-head head1580324481504 border-none\" toggle-text=\"\" main-text=\"Christine Korol telehealth and online therapy\">\r\n                                    <span id=\"accordion-icons-1580324481504\" class=\"accordion-icons\">\r\n                        <span class=\"accordion-icon-active accordion-plus\"><i class=\"fa fas fa-chevron-up\"><\/i><\/span>\r\n                        <span class=\"accordion-icon-inactive accordion-minus\"><i class=\"fa fas fa-chevron-down\"><\/i><\/span>\r\n                    <\/span>\r\n                    <span id=\"header-text-1580324481504\" class=\"accordions-head-title\">Christine Korol telehealth and online therapy<\/span>\r\n                            <\/div>\r\n            <div class=\"accordion-content content1580324481504 \">\r\n                <h2>Quick talk with Dr. Christine Korol about tele-health and online therapy<\/h2>\n<p><strong>Can you give me a nutshell overview of taking your practice online? How does it differ from an in-person therapy session?<\/strong><\/p>\n<p>There are a few things to learn when you\u2019re moving to an online practice. Typically it\u2019s understanding a lot of what tech to use safely and to get comfortable using tech. A lot of therapists are intimidated so a big chunk of what I teach is how to evaluate the safety of a tech, not to be intimidated by a lot of the technical language, and how to do a privacy impact assessment.<\/p>\n<p>After that it\u2019s how to get your patients comfortable doing online therapy, teaching them about keeping their conversations with you private and safe, finding a good location, having secure internet, not using public wi-fi or wi-fi at a coffee shop. And having backup, especially if the person\u2019s not in your community how to reach emergency contacts they might have if you\u2019re concerned about their safety. Knowing where their family doctor is in their community can be a good option.<\/p>\n<p>There are many technical things to think of and then after that the practice of online therapy usually involves a little bit of tweaking \u2013 understanding that clients often feel more comfortable in their own homes, so they over-disclose a little bit. So how to contain that, how to keep people engaged. I think most therapists have the experience of doing a crisis call with a client over the phone, so it\u2019s not as hard a transition as they think. It\u2019s a lot of practical training for us just to keep it safe and pick the right tact.<\/p>\n<p><strong>What does it mean that someone might \u201cover-disclose\u201d?<\/strong><\/p>\n<p>That means that they\u2019re a bit more comfortable so maybe they talk a bit too fast or go too deep a little too soon, whereas they might pace themselves with what they talk about in a face-to-face session. We find that for example in email therapy, people write down more than they would be willing to share otherwise, and then they\u2019ll maybe have some regrets about that or feel uncomfortable about it. Especially with trauma, we want to pace it out with people and slow them down a little bit so some of it is knowing when to pause and say \u201cI want to ask about something else first before we go deeper into that\u201d. Also knowing how to structure the session a bit so people don\u2019t go too fast in therapy.<\/p>\n<p><strong>When you do tele-therapy yourself, what is your tech setup?<\/strong><\/p>\n<p>I have very high-speed internet so that from my end the connection will be smooth. I make sure my router\u2019s encrypted and that I have an up-to-date router. Routers are actually very important in terms of security. If you have a fairly up to date router and keep it well maintained you should be fine. I have a device that I know is secure and I store no data on my device \u2013 I use electronic health records, those are in the cloud, and I make sure I use a video platform that meets privacy standards.<\/p>\n<p>Even little things that people don\u2019t realize, like you have to keep your device safe too \u2013 make sure it\u2019s password protected and when you\u2019re not using it treat it like a file. If there\u2019s any data on it lock it in a filing cabinet. It\u2019s practical things \u2013 security of the device, security of the platform, knowing where all your data is stored in different locations. And making sure at a simple level people can\u2019t hear you doing your therapy sessions while you\u2019re in the other room.<\/p>\n<p><strong>I presume keeping other people out of your space is paramount while you\u2019re doing online therapy.<\/strong><\/p>\n<p>Absolutely. I\u2019ve been doing tele-health for many, many years so this was a pretty easy transition for me. Although moving into ALL tele-therapy has been still a bit of a learning curve for me so I\u2019m settling into that this week. This is my second week of all tele-health. At first I was going into my office and doing it from my office at work, even for remote patients, because it was completely secure there. Now that I\u2019m working from home I have a white noise machine that I put out into the living room just outside the door where I\u2019m working so none of my family can hear what I\u2019m doing and I keep the door closed, so it\u2019s very private.<\/p>\n<p><strong>Sort of like one of those red lights outside a studio so you don\u2019t walk in while someone\u2019s recording.<\/strong><\/p>\n<p>Exactly! Except for therapists it\u2019s a white noise machine.<\/p>\n            <\/div>\r\n    <\/div>\r\n\r\n\r\n\r\n            <\/div>\n<hr>\n","protected":false},"excerpt":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/787917271&amp;color=%23ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=true\" width=\"100%\" height=\"150\" frameborder=\"no\" scrolling=\"no\"><\/iframe><br \/>The CPA daily COVID-19 quick chat starts today with Dr. Christine Korol, who talks to us about taking your psychological practice online.<\/p>\n<div id=\"accordions-12638\" class=\"accordions-12638 accordions\" data-accordions={&quot;lazyLoad&quot;:true,&quot;id&quot;:&quot;12638&quot;,&quot;event&quot;:&quot;click&quot;,&quot;collapsible&quot;:&quot;true&quot;,&quot;heightStyle&quot;:&quot;content&quot;,&quot;animateStyle&quot;:&quot;swing&quot;,&quot;animateDelay&quot;:1000,&quot;navigation&quot;:true,&quot;active&quot;:999,&quot;expandedOther&quot;:&quot;no&quot;}>\r\n                <div id=\"accordions-lazy-12638\" class=\"accordions-lazy\" accordionsId=\"12638\">\r\n                    <\/div>\r\n\r\n    <div class=\"items\"  style=\"display:none\" >\r\n    \r\n            <div post_id=\"12638\" itemcount=\"0\"  header_id=\"header-1580324481504\" id=\"header-1580324481504\" style=\"\" class=\"accordions-head head1580324481504 border-none\" toggle-text=\"\" main-text=\"Christine Korol telehealth and online therapy\">\r\n                                    <span id=\"accordion-icons-1580324481504\" class=\"accordion-icons\">\r\n                        <span class=\"accordion-icon-active accordion-plus\"><i class=\"fa fas fa-chevron-up\"><\/i><\/span>\r\n                        <span class=\"accordion-icon-inactive accordion-minus\"><i class=\"fa fas fa-chevron-down\"><\/i><\/span>\r\n                    <\/span>\r\n                    <span id=\"header-text-1580324481504\" class=\"accordions-head-title\">Christine Korol telehealth and online therapy<\/span>\r\n                            <\/div>\r\n            <div class=\"accordion-content content1580324481504 \">\r\n                <h2>Quick talk with Dr. Christine Korol about tele-health and online therapy<\/h2>\n<p><strong>Can you give me a nutshell overview of taking your practice online? How does it differ from an in-person therapy session?<\/strong><\/p>\n<p>There are a few things to learn when you\u2019re moving to an online practice. Typically it\u2019s understanding a lot of what tech to use safely and to get comfortable using tech. A lot of therapists are intimidated so a big chunk of what I teach is how to evaluate the safety of a tech, not to be intimidated by a lot of the technical language, and how to do a privacy impact assessment.<\/p>\n<p>After that it\u2019s how to get your patients comfortable doing online therapy, teaching them about keeping their conversations with you private and safe, finding a good location, having secure internet, not using public wi-fi or wi-fi at a coffee shop. And having backup, especially if the person\u2019s not in your community how to reach emergency contacts they might have if you\u2019re concerned about their safety. Knowing where their family doctor is in their community can be a good option.<\/p>\n<p>There are many technical things to think of and then after that the practice of online therapy usually involves a little bit of tweaking \u2013 understanding that clients often feel more comfortable in their own homes, so they over-disclose a little bit. So how to contain that, how to keep people engaged. I think most therapists have the experience of doing a crisis call with a client over the phone, so it\u2019s not as hard a transition as they think. It\u2019s a lot of practical training for us just to keep it safe and pick the right tact.<\/p>\n<p><strong>What does it mean that someone might \u201cover-disclose\u201d?<\/strong><\/p>\n<p>That means that they\u2019re a bit more comfortable so maybe they talk a bit too fast or go too deep a little too soon, whereas they might pace themselves with what they talk about in a face-to-face session. We find that for example in email therapy, people write down more than they would be willing to share otherwise, and then they\u2019ll maybe have some regrets about that or feel uncomfortable about it. Especially with trauma, we want to pace it out with people and slow them down a little bit so some of it is knowing when to pause and say \u201cI want to ask about something else first before we go deeper into that\u201d. Also knowing how to structure the session a bit so people don\u2019t go too fast in therapy.<\/p>\n<p><strong>When you do tele-therapy yourself, what is your tech setup?<\/strong><\/p>\n<p>I have very high-speed internet so that from my end the connection will be smooth. I make sure my router\u2019s encrypted and that I have an up-to-date router. Routers are actually very important in terms of security. If you have a fairly up to date router and keep it well maintained you should be fine. I have a device that I know is secure and I store no data on my device \u2013 I use electronic health records, those are in the cloud, and I make sure I use a video platform that meets privacy standards.<\/p>\n<p>Even little things that people don\u2019t realize, like you have to keep your device safe too \u2013 make sure it\u2019s password protected and when you\u2019re not using it treat it like a file. If there\u2019s any data on it lock it in a filing cabinet. It\u2019s practical things \u2013 security of the device, security of the platform, knowing where all your data is stored in different locations. And making sure at a simple level people can\u2019t hear you doing your therapy sessions while you\u2019re in the other room.<\/p>\n<p><strong>I presume keeping other people out of your space is paramount while you\u2019re doing online therapy.<\/strong><\/p>\n<p>Absolutely. I\u2019ve been doing tele-health for many, many years so this was a pretty easy transition for me. Although moving into ALL tele-therapy has been still a bit of a learning curve for me so I\u2019m settling into that this week. This is my second week of all tele-health. At first I was going into my office and doing it from my office at work, even for remote patients, because it was completely secure there. Now that I\u2019m working from home I have a white noise machine that I put out into the living room just outside the door where I\u2019m working so none of my family can hear what I\u2019m doing and I keep the door closed, so it\u2019s very private.<\/p>\n<p><strong>Sort of like one of those red lights outside a studio so you don\u2019t walk in while someone\u2019s recording.<\/strong><\/p>\n<p>Exactly! Except for therapists it\u2019s a white noise machine.<\/p>\n            <\/div>\r\n    <\/div>\r\n\r\n\r\n\r\n            <\/div>\n<hr>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[131],"tags":[],"class_list":["post-12646","post","type-post","status-publish","format-standard","hentry","category-archivedailyaudio"],"acf":[],"aioseo_notices":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-16 11:31:39","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts\/12646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/comments?post=12646"}],"version-history":[{"count":5,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts\/12646\/revisions"}],"predecessor-version":[{"id":16674,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/posts\/12646\/revisions\/16674"}],"wp:attachment":[{"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/media?parent=12646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/categories?post=12646"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cpa.ca\/fr\/wp-json\/wp\/v2\/tags?post=12646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}