Director of People Analytics for the National Bank of Canada, Marc-André coaches a team of data scientists, combining scientific rigor and creativity with practical considerations. His team, he says, is “at the forefront of innovation”.
One could make the case that every psychologist specializes in “Advanced People Analytics”, depending on how one defines such a term. For Marc-André Larfrenière, “Advanced People Analytics” is exactly what he does. That’s his job title with the National Bank of Canada. People analytics helps business leaders unlock the power of data to improve the way organizations identify, attract, develop and retain employees
As Director of Advanced People Analytics, Marc-André develops a people analytics vision and a roadmap that are aligned to business priorities. He leads, motivates, and coaches a team of data scientists as they implement methodologies and governance processes to address business needs. Marc-André and his team combine scientific rigor and creativity with practical considerations. In his role, Marc-André is able to provide leadership, subject matter expertise and business insight on all sorts of people analytics projects, including turnover prediction, pay equity analysis, psychometric testing, natural language understanding, and employee engagement analysis.
Marc-André says his PhD in Social Psychology from UQAM has served him very well in his professional career:
“Knowledge of social and IO psychology helps me bridge the gap between business needs and data science. It allows me to ensure that analytics projects are aligned to clearly address business issues. Also, my background in social psychology aided me play a key role as an analytics translator across multiple projects. Furthermore, scientific knowledge that I acquired during my studies and maintained afterward allows me to play a role as a subject matter expert on several subjects (e.g., employee engagement, compensation programs, psychometrics assessment, etc.). Finally, both my expertise in research methods and statistics eased my transition toward data science and allowed me to champion the scientific method and ethical principles inside the organization.”
Marc-André works in a multidisciplinary team, and his particular discipline is well-suited to people analytics. He likes that his team has a direct and clear impact on the business, and helps with HR transformation through technology and data. His is more than just a data translator role, he and his team are, as he says, “at the forefront of innovation”.