What is my username?

Your username is your personal unique email. Please contact the Member Services Centre via email or by telephone at 613-237-2144 (Toll Free 1-888-472-0657) ext. 324 to update your profile with your new email.

How do I reset my password?

You can click on “Forgot your password?” on the login page. A password will be sent to your unique email.

How do I change my contact information with CPA?

Your contact information can be changed at the time of your membership renewal or by logging into your account in the Membership Profile in the Members Only Area page, or by contacting CPA by email via email at or by telephone 613-237-2144 (Toll Free 1-888-472-0657) ext. 324.

What do I do If I think I qualify for the new membership types or have additional questions?

Please contact the CPA Membership Service Center either by email at or by phone: 613-237-2144 (Toll Free 1-888-472-0657) ext. 324.